Job Description

Overview

“The Nurse Navigator will support the Breast Surgery Division, serving as a key clinical resource and point of coordination for patients throughout their surgical care journey. This role will interface with the multidisciplinary health care team to ensure effective care coordination across the continuum by (1) facilitating the delivery of needed care services and identifying and removing barriers to care, (2) assisting patients in navigating obstacles throughout diagnosis, treatment, surgery, recovery, and follow-up, and (3) building therapeutic and trusting relationships with patients, families, caregivers, and members of the care team.

The Nurse Navigator will provide clinical functions as appropriate for the Breast Surgery patient population and will play an integral role in optimizing patient care management and continuity. The position supports a patient care experience that is safe, timely, efficient, cost-effective, equitable, and patient-centered while helping patients successfully navigate the complexities of their breast surgical care.”

The Nurse Navigator will interface with the multidisciplinary health care team to ensure care coordination occurs for the surgical patient population across the care continuum by (1) ensuring the delivery of needed care services and the removal of barriers to care, (2) assisting patients in overcoming obstacles across the patient's care continuum as well as coping with their treatment and follow-up, and (3) building therapeutic and trusting relationships with patients, families, and all caregivers. This position provides clinical functions as required for this patient population, and participates in optimizing patient care management and providing a patient care experience that is safe, timely, efficient, cost-effective, equitable and patient-centered.

Responsibilities

Promotes a patient- and family-centered care environment for

ethical decision making. Advocates for patients to promote

optimal care and outcomes. Promotes autonomous decision

making by patients.

Participates in the tracking of metrics and patient outcomes,

in collaboration with administration, to document and evaluate

outcomes of the navigation program and report findings to the

cancer committee.

Serves as a liaison between this program and other areas of

service that interact with this program and patients.

Works with marketing and outreach departments to educate

referring physicians and the community on available services.

Appropriately tracks patients assigned to this Surgical Home

Program including but not limited to monitoring patient care

scheduling and follow-up care, and assisting with tracking

test/procedure results.

Assesses educational barriers and needs of patients, families,

caregivers, and provides education that best supports the

understanding of the diagnosis and plan of care. Provides

care education to healthcare team members.

Works with designated physicians and other healthcare

professionals to develop and maintain clinical protocols/care

pathways, to include coordinating their entry into the

electronic medical record (EMR).

Works closely with physicians and allied health professionals

in all areas (both internal and external) to coordinate,

communicate and update, and facilitate all components of the

patient's multidisciplinary plan of care. Serves as the patient's

central point of contact. Ensures the patient has timely access

to psychosocial support, and facilitates appropriate referrals

for patients, families, and caregivers, especially during

periods of high emotional stress and anxiety.

Maintains open communications with all health team

members (both internal and external) on behalf of the patient,

and their significant others as designated by the patient.

Notifies providers to confirm patient exams ordered/required,

obtains prior exams/films/results, and ensures tests,

procedures and related consultations are scheduled and

performed.

Collaborates with the cancer committee and administration to

perform and evaluate data from the community needs

assessment to identify areas of improvement that will affect

the patient navigation process and program and participate in

quality improvement based on identified service gaps. Builds

partnerships with local agencies and groups that may assist

with cancer patient care, support, or educational needs.

Qualifications

Experience Requirements

3 years nursing or as a nurse navigator or similar role preferred

Education: Associates Nursing required Bachelors Nursing preferred

Licensure: Basic Life Support (BLS) required at time of hire

Travel: Up to 10%

Additional Duties : Additional Duties as assigned may vary.

UFJPI is an Equal Opportunity Employer and Drugfree Workplace

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