Job Description

Salary: $59,100 - 118,200 per year Requirements:

• We need knowledge of server, storage, and network hardware systems and components.
• We value strong time management, organization, and attention to detail.
• We look for a dependable, trustworthy team player with a strong desire to learn new data center concepts and technologies.
• We require the ability to work independently and collaboratively, with strong verbal and written communication skills.
• We expect good computer skills and familiarity with IT hardware concepts such as RAID, Linux/Unix, and CLI.
• We need the ability to lift up to 50 lbs, climb a 9 ft ladder, and stand or walk for extended periods.
• We require flexibility for rotating shifts, including nights, weekends, and holidays, as well as 10-12 hour shifts.
• We prefer candidates with mainstream ticketing system experience and client-facing experience.
• We are seeking candidates who are willing to travel as needed.
• Preferred qualifications include a 2-year or 4-year degree, or equivalent relevant experience.
• Preferred qualifications include 2 years of data center experience, 1 year of development experience, and knowledge of Linux administration and data center networking.
• Preferred qualifications include experience with data center infrastructure projects, structured cabling, cable testing, and cooling and electrical systems concepts.
• Experience repairing and working on Oracle servers is a plus, but not required.

• We install and decommission enterprise servers and cabling infrastructure.
• We repair data center hardware and networking infrastructure while working within service level agreements.
• We rack and stack equipment, including servers, networking devices, monitoring systems, and related hardware.
• We land racks, cable and power up servers, and hand them off to internal provisioning teams.
• We manage daily work through internal tools such as JIRA and Confluence.
• We document activities carefully and follow standard operating procedures closely.
• We receive, track, and ship data center equipment as part of inventory processes.
• We install, label, and repair fiber, copper, and telecom cabling, as well as patch panel systems.
• We follow local site requirements and provide timely shift handovers.
• We provide on-call emergency support at scheduled times.
• We complete training aligned with our corporate objectives and skill-building needs.
• We work under guidance from senior team members and resolve moderately complex issues using judgment within defined policies and processes.
• We monitor fundamental server and network capacity, assess problems, and resolve, escalate, record, and track issues through closure to customer satisfaction.

• Confluence
• Hardware
• Support
• JIRA
• Linux
• Network
• Oracle
• Phoenix
• Unix
• Office 365

More:

We are Oracle, collaborating with hackajob to connect with exceptional professionals for this role. Our team of technicians plays a critical part in delivering core infrastructure and foundational technologies in a fast-paced, global, 24/7/365 environment. This is an on-site position in Phoenix, Arizona, with day and night shifts, weekend and holiday work, and occasional travel based on business needs. The role is at career level IC2. We offer a comprehensive U.S. benefits package that includes medical, dental, and vision coverage, disability insurance, life insurance, flexible spending accounts, commuter and parking benefits, a 401(k) with company match, paid time off, paid holidays, paid sick leave, parental leave, adoption assistance, employee stock purchase options, financial planning, group legal support, and voluntary insurance benefits. Compensation is posted within a U.S. hourly range, with annualized salary equivalents and possible equity eligibility.

last updated 40 week of 2026

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