Creative Garage is Amazon's in-house creative studio for transportation, spanning the Amazon Supply Chain Services (ASCS) portfolio (Amazon Shipping, Amazon Freight, Multichannel Fulfillment, Air Cargo), last-mile delivery brands (Delivery Service Partner, Amazon Flex, Amazon Hub Delivery), and partner programs (Amazon Relay, Amazon Freight Partner). We build and own the global brands and creative expression throughout the customer journey: awareness, acquisition, engagement, retention. The work lives across marketing, sales enablement, video, web, and more, always grounded in the human stories behind logistics. We partner closely with global marketing teams and customer insights to develop creative that resonates, and we hold a high bar for everything we ship. As a Copywriter, you're hands-on, versatile, and strategic. You find the human story within B2B logistics and bring warmth and narrative instinct to everything you write. You're meticulous about tone, precise with language, and proactive about identifying gaps in how we communicate.
You move confidently from brief to execution with minimal supervision and thrive as part of a dynamic creative team. You'll drive and evolve our brand voice across all customer and internal touchpoints, from display ad headlines and sales deck narratives to campaign platforms, video scripts, event copy, and more. You distill complex service offerings into clear, compelling messaging that unifies multiple services under one voice. You'll established messaging frameworks, voice guidelines, and naming conventions to ensure consistency across a growing portfolio, leveraging customer insights to inform your work. Key job responsibilities - Establish the voice and tone of global marketing campaigns in collaboration with design, strategy, and insights - Concept and write copy across mediums including video, digital, social, OOH, direct mail, collateral, email, partnerships, experiential, and more - Refine and polish raw copy from stakeholders and teammates with strong editorial instincts and grammatical precision - Produce high-quality, innovative work with a global and culturally relevant sensibility across a wide variety of audiences and placements - Adapt and evolve creative over the course of a campaign to meet changing inputs - Present ideas and concepts to agencies, internal partners, and leadership - Hold and raise the quality bar across the team's output through copyediting, feedback, and iteration - Manage multiple projects to meet tight deadlines in a fast-paced environment - Take ownership in ambiguous situations and come to the table with solutions About the team As part of the ASCS Creative Team, you'll work under the guidance of creative leadership, collaborating closely with art directors, project managers, and marketers across multiple transportation and logistics services. We're a growing team that's actively evolving its scope and capabilities. Your craft and perspective will directly shape how we show up.
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