Job Description

UAW
United Automobile, Aerospace & Agricultural Implement
Workers of America International Union

Communications Data Specialist

Based in the East Coast Region
(remote)

The UAW has taken an all-new approach to bargaining and striking. During the 2023 negotiations with Ford, General Motors, and Stellantis, our union ran a contract campaign for the first time, initiated strikes against all three companies at the same time, and brought a whole new level of transparency to bargaining. The result was record-breaking contracts.

From our Stand Up Strike to the recently announced new organizing drive across 13 non-union automakers, the UAW is at the forefront of rebuilding a fighting labor movement. Our union is seeking a Communications Data Specialist to join our powerhouse Communications team in assisting strategic campaigns across the country.

The Communications Data Specialist will help build, maintain, and improve the data, communications, and technology infrastructure that powers the UAW's strategic campaigns. The ideal candidate is a technically strong, self-motivated problem solver who can work across the full technology stack—from user-facing web tools and dashboards to server-side applications, databases, APIs, integrations, and automated communications systems.

This position also requires exceptional people and customer-service skills. The successful candidate will be highly responsive to colleagues and campaign partners, able to translate technical problems into practical solutions, and comfortable working with stakeholders across departments and levels of the organization. The ideal candidate understands that getting things done in a large organization requires both technical expertise and the ability to navigate organizational structures, competing priorities, hierarchy, and bureaucracy while maintaining momentum toward strategic goals.

Candidates must be comfortable working in a high-intensity, high-velocity environment and be willing to work long and irregular hours, along with travel, including overnight stays.

Key Responsibilities

1. Strategic Campaign & Cross-Department Collaboration
   • Work with the Communications Director and staff across departments to leverage data, member lists, communications platforms, and technology in support of strategic campaign objectives.
   • Translate the needs of communications and campaign staff into practical, user-friendly technical solutions.
   • Navigate organizational hierarchy, competing priorities, and bureaucracy with sound judgment and strong interpersonal skills while finding ways to move projects forward.
   • Identify opportunities to improve technology, data practices, and workflows and proactively implement solutions.
2. Full-Stack Web Development & Technical Systems
   • Design, build, maintain, and improve full-stack web applications and internal tools using TypeScript and related technologies, including frontend interfaces, backend services, APIs, and databases.
   • Develop responsive, accessible, and intuitive web experiences and data-driven tools for staff and campaign use.
   • Assess, troubleshoot, document, and improve websites, web applications, databases, communications platforms, and other technical systems.
   • Diagnose technical problems independently and communicate clearly about solutions, risks, timelines, and technical needs.
3. Data, Systems Integration & Automation
   • Analyze large communications datasets to generate strategic insights, improve targeting, and support campaign planning and decision-making.
   • Develop and maintain data pipelines, APIs, automated workflows, and integrations between SolidarityTech, CRMs, databases, websites, communications platforms, and other systems.
   • Maintain a strong working knowledge of SolidarityTech and its integration with the UAW's broader technology and data ecosystem.
   • Improve data quality, system interoperability, automation, and the reliability and accessibility of campaign information.
4. Staff Support, Training & Customer Service
   • Provide highly responsive technical and customer support to Communications staff and other stakeholders, following issues through to resolution and prioritizing urgent campaign needs.
   • Provide ongoing training and support for SolidarityTech, communications platforms, data systems, dashboards, and other technology tools.
   • Develop documentation, training materials, and processes that enable staff to effectively use systems and reduce dependence on individual technical staff.
   • Build strong relationships with technical and non-technical users and serve as a trusted, solutions-oriented resource.
5. Project Management & Execution
   • Manage multiple projects and competing priorities while maintaining attention to detail and meeting campaign deadlines.
   • Take ownership of technical projects and problems from identification through implementation, testing, training, and ongoing support.
   • Balance urgent campaign needs with longer-term technology, data, and infrastructure improvements.
   • Work independently, proactively identify problems and opportunities, and follow projects through to completion.

Knowledge, Experience and Skills

• Professional and technical experience: Minimum three years of professional experience working with large datasets, technology systems, communications technology, or digital tools in a campaign, organizing, nonprofit, political, labor, or similarly complex environment.
• Full-stack TypeScript development: Demonstrated experience developing and maintaining full-stack web applications using TypeScript, including modern frontend technologies such as HTML, CSS, React, Next.js, or similar frameworks, as well as backend development using TypeScript/Node.js or comparable technologies.
• Data, databases, APIs & systems integration: Experience working with relational databases and data stores, SQL or similar tools, REST APIs, data pipelines, authentication, data processing, and integrating disparate systems and services. Experience with version control and collaborative development practices such as Git/GitHub.
• CRM, communications & campaign technology: Experience with Action Network, SolidarityTech, or similar CRM and organizing platforms, as well as mass email, SMS, audience segmentation, list management, and digital communications systems. Familiarity with platforms such as Salesforce, HubSpot, Mailchimp, Twilio, Mobile Commons, WordPress, Zapier, or similar tools is strongly preferred.
• Technical problem-solving and systems management: Experience troubleshooting, testing, documenting, securing, and maintaining production software and technical systems, with a strong understanding of data privacy, permissions, security, and responsible handling of member and constituent data.
• Communication, service & training: Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences. Demonstrated customer-service orientation and responsiveness, with the ability to provide ongoing technical support, training, and guidance to staff with varying levels of technical expertise.
• Self-direction, collaboration & execution: Highly self-motivated, organized, and detail-oriented, with the ability to manage multiple projects, deadlines, and stakeholders; independently identify problems, research solutions, and follow work through to completion.
• Judgment, adaptability & organizational navigation: Strong interpersonal skills, sound judgment, and the ability to work effectively within a complex organization with multiple stakeholders, competing priorities, established hierarchies, and bureaucracy. Must be persistent, solutions-oriented, adaptable, and able to build relationships while finding practical ways to get things done. Basic understanding of labor unions and strategic communications, eagerness to learn about the sectors represented by the UAW, and commitment to the mission of the UAW.

Successful candidates will exhibit discerning judgment, exemplary people skills, adept writing capabilities, and a strong commitment to service. The ideal candidate is both a team player who can collaborate with an enthusiastic staff and a self-driven individual who can independently identify problems, develop solutions, manage competing priorities, and follow projects through to completion.

The successful candidate will be comfortable operating at the intersection of technology, communications, data, and organizing. They will be able to move fluidly between writing code, analyzing data, troubleshooting a communications platform, answering a colleague's urgent technical question, and working with senior stakeholders to determine the best path forward.

Salary and Benefits
This is a full-time, exempt position, represented by NewsGuild, with a remote workplace. The UAW offers a yearly salary of $118,566.76, along with best-in-class health, retirement, and paid time off benefits. 

How to Apply
To be considered for this position, please provide the following to recruiting@UAW.net identifying the posting name and what platform you viewed the posting on in addition to the below requested information:

• A current résumé reflecting qualifications for this position, including months and years of employment.
• A short letter of application (500 words or less) which specifically explains how your experiences and accomplishments have prepared you to work with the UAW's aggressive and bold Communications Department.
• An example work product—such as a web application, web asset, dashboard, database, data analysis, API integration, mass communications system, or other technical project—that demonstrates your ability, along with a short written explanation of your role and the technology used.

The UAW is dedicated to promoting a diverse and inclusive work environment. We believe that our collective strength is amplified when all voices are represented. 

About Us
The International Union, United Automobile, Aerospace and Agricultural Implement Workers of America (UAW) is a progressive, militant union with one of the largest and most diverse memberships in North America, representing 400,000 active members and 600,000 retirees. Our members are employed in a range of workplaces, from multinational corporations to small manufacturers, from state and local governments to colleges and universities, hospitals, and private non-profit organizations.

WHEN APPLYING: Be sure to indicate that you saw this information at .

Job Tags

Similar Jobs